Description
Delivery Costs & Timescales
Return or Cancel An Item
Reviews
Description

UK water regulations and EN 1717 require the prevention of backflow or back siphonage of contaminated fluids into the drinking water supply.  The greatest risk are fluids found in WCs and bidets, hospital wetrooms and kitchen sinks, which are classed as fluid category 5.  The risk posed by class 5 fluids means mechanical hydraulic protection devices are not permitted, and only physical air gaps are accepted.  Our innovative solution is a shower hose retainer which physically ensures an adequate air gap at all times.

  • Prevents back siphonage
  • Suitable for all fluids inc category 5
  • Maintains an air gap
  • Ensures compliance with water regulations
  • Requires destruction to remove once fitted
  • Wall bracket and slide rail versions

    Download Data Sheet

    Product Information SKU
    Cat 5 hose retaining bracket B1364AA
    Delivery Costs & Timescales

     

     

    We charge a single delivery charge per order regardless of the number of items. The amount charged is based on the largest delivery cost i.e. smaller items are usually £10 delivery whereas a bath is typically £29 delivery, if you only have the smaller items you will be charged the £10, however if you then add a bath to your basket the delivery will be £29. Should you add a second bath to your order the charge will still be £29.

    To determine your total delivery costs simply add the items you are interested in to your basket and the site will calculate your delivery cost and display it at the bottom of your basket.

    Item Type Cost
    Small Items £10
    Standard Items £15
    Baths / Shower Enclosures £29 


    Delivery Timescales

    We quote a single estimated delivery timescale per order which is determined by the item with the longest lead time. Our smaller products are typically 3-5 working days and the majority of our sanitaryware is 5-7 working days. You may find that specific product options such as colour or finish may increase the estimated delivery time, this is usually as these are a special order and take longer to process or in some cases are made to order.

    To determine your estimated delivery timescale simply add the items you are interested in to your basket and the site will calculate your estimated delivery timescale and display it at the bottom of your basket.

    Orders are usually only dispatched when all items in your basket are available for delivery. Consider placing separate orders for items with longer delivery timescales. 

    Our Warehouse

    On occassion you may wish to collect from our warehouse, we are happy to accommodate this however this needs to be made by prior arrangement. Please read through our Further information about our Warehouses.

    Return or Cancel An Item

    We work hard to provide the highest levels of support to all our customers and have developed a series of forms to report any problem you may have experienced with your order, once completed the forms provide us with sufficient information to start working towards resolving your issues.

    Please select the most appropriate option below. 

    Incomplete Orders

    I have items missing from my order

    Problem with my Order

    I have a problem with one or more of my items (Damaged, Faulty)

    Returning Items

    I want to return an Item I ordered Incorrectly

    I want to return an Item I no longer require

    I have received an incorrect item

    I have a problem with one or more of my items (Damaged, Faulty)

     

    Cancellations

    I would like to cancel part of my order

    I would like to cancel all my order

    Reviews