Report An Incorrect Items

We're sorry to hear you have an incorrect item.

We have processes and procedures in place to minimise any such errors however items may be incorrectly labelled from the Manufacturer of picked incorrectly.

To enable us to ensure we know about and can resolve any incorrect items as quickly as possible and get the correct items to you please complete the Report an Incorrect Item Form below.

What happens next

Once you have reported the incorrect items using the form below our Support Team will investigate the incorrect items and contact you by the end of the following working day to give you an update.